💜 About trufyx

  1. Submit a ticket on our website, put in the phone make and model with the issue you need to repair.
  2. One of our team members will contact you to confirm the time and schedule the technician visit.
  3. We will then send a technician to your location at the selected time.
    You pay when the job is done!

We travel to clients in the five boroughs on NYC and Long Island. We will come to whichever location is easiest for you, home or work, a coffee shop, laundromat, or a gym, since we also have weekend hours. Our technicians are in the field at all times assuring that we can get to you within a few hours of your request.

We provide mobile repair service at your doorstep: it is a same day service, on-time guaranteed.
“A phone repair near you”: Our flat-rate pricing is guaranteed with no hidden fees and trufyx technicians are ready to be at your doorstep within 3 hours.

Imagine traveling to a repair store, searching for parking, waiting in line, and being separated from your device for hours…

Instead, get a trufyx technician to come to you, and have your device fixed while you’re doing other stuff. Our website makes it easy to schedule a repair and we send a technician as soon as today.
It’s not a luxury, it’s the new normal 🙂

The trufyx technicians are experts in their field and are enthusiastic about using their expertise to solve your problems and bring you peace of mind. Convenience, trust, and safety are very important to us.

All trufyx technicians are certified Level 2 & Level 3 and have been carefully vetted and screened. We only select the top 10% of technicians who apply, and we require a comprehensive background check for every technician.

All repairs carry a 90-day parts and labor warranty which means if you have any issues related to the repair within 90 days we will take care of it free of charge!

At trufyx, we offer unique services and perks for NYC businesses. We’re always interested in new partnership opportunities.

Start by checking out this Corporate Program page. There’s a contact form on the bottom. Looking forward to hearing from you!

🗓 Scheduling a repair (a.k.a. Fyx)

We’ll come to your location, wherever it is in the five boroughs or Nassau County. This could be your home, office, a clothing store while you’re on shift, a local coffee shop, or a gym.  Most services do not require a lab and can be done anywhere.

With trufyx – you can get a quote in minutes to schedule a tech visit at your location, at a time that works for you!

Simple, transparent, and efficient. That’s who we are 🙂

Most makes and models can be served the same day within a few hours of your call, so you don’t have to do anything special for a same-day service. Just schedule a fyx online and get ready to greet your technician soon.

The more expensive Apple models and some Samsung models sometimes have to be pre-ordered. The parts delivery will take 24-48 hours and we will communicate the fyx time with you, accordingly.

Fixing a mobile device can take as quick as 10 minutes or one hour. It depends on the issue. In general, iPhone is quicker than Galaxy.

Replacing a cracked iPhone screen will take about 20-30 minutes while replacing a Galaxy cracked screen will take 40-50 minutes.

The good news is, with trufyx – you don’t need to stop your day for a phone fixing, because the technician comes to your location on your schedule! During the fyx time you could be working your shift, cleaning the house, cooking, working out or having a quick lunch in the coffee shop.

Your trufyx technician will text/call you when they are on the way.
Unlike other services, you typically do not have to wait long for us to arrive.

Sure we do!

Get a quote right here, or just give us a call at 212.868.9122 and we will see what we can set up for you.

We’d be happy to connect you with a technician who can perform a diagnostic on your phone and determine whether trufyx can repair it. We do not charge a fee for diagnostic tests over the phone or through a video call.

Get a quote here – make sure you detail as much as possible when you get to “service” and select the “other” option.

⁉ What if...

All trufyx technicians are able to provide screen replacements, new battery installation, and charging port replacements. If your device has another issue and the technician is unable to fix it, we won’t charge you anything beyond the diagnostic fee if a technician came for a scheduled visit.

Absolutely, we can! Even if your device is partially unassembled, as long as you have all the parts we will be able to complete the repair for you.

Get a quote here and select the “not sure” for service. A technician will call you the same day to understand the status of your phone before scheduling a visit and giving you a final quote.

Yes, any non responsiveness your phone is suffering due to a drop will be corrected with the Glass & Digitizer repair, as the Digitizer that is being replaced is the part responsible for all touch functionality.

Check out our screen replacement article to learn more about broken glass and the repair process.

Yes, the glass replacement service will replace the entire glass face, so the extent of the damage to the previous glass does not matter.

Our guarantee does not apply toward future accidents or unrelated damage that occurs after we have repaired your device. For example, if the screen cracks again then there will be a cost for the additional repairs needed.

If the actual screen of the phone is bleeding, white, or has any dead pixels then you’re going to need to select the LCD & Glass option as the LCD has suffered irreversible damage.

🍏 Apple questions

Apple Inc. does not manufacture any parts. They are only a design and engineering company. The parts Apple uses in the iPhone are bought from Chinese vendors and assembled in China. Many of the parts we use come from similar vendors in China.

So though we cannot claim that our parts are “from Apple” they are manufactured to the same strict OEM specifications and we are often unable to tell the difference.

Phone repair at your doorstep. Book a call!